A Global Leader in
Supplying the World
with Pre-Owned & New Devices
for 25 Years
PCS buys devices at the end of their first life, owns them in between, and sells them into their next. It is the only thing PCS has done since 2001.
From a single store
to a global leader.
Founded in 2001, PCS has grown from a wireless device reseller on Madison Avenue in New York into a business that moves more than 10 million devices a year. Ben and Praveen started with refurbished phones. Twenty-five years on, PCS handles phones, tablets and wearables, laptops and desktops, accessories and electronics, enterprise IT and data centre hardware, across 85+ countries.
Building a more
sustainable tomorrow
Giving devices
a longer life.
PCS buys devices that have finished their first life and sells them into their next. We purchase trade-in volumes, warranty returns, corporate refresh lots, end-of-life stock and excess new inventory — outright, at scale, in any condition. Every device is tracked, wiped, tested and graded. What can be resold is sold, in 85+ countries. What cannot is recycled responsibly.
The same devices, seen from the other side, are supply. More than 1,500 trade partners buy from PCS each year.
Greedy long-term, not short-term. PCS optimizes for the ten-to-fifteen-year relationship. The margin lives in the partnership, not the transaction.
As the market leader, we work responsibly to ensure the secondary market thrives
Operational excellence benefits our business partners and ourselves. That’s why PCS ensures that we conform to the highest industry standards, and we’re always on the lookout for new ways to improve our processes.
As a responsible industry player, electronics recycling is a key component of our business. We are certified against the industry standard, R2, at our New Jersey and Miami locations. This certification relates to waste disposal, environmental and public health, security and chain of custody throughout the process through to final disposition.
PCS is the proud holder of ISO certification for Quality Management Systems & Processes (ISO-9001-2015) and Environmental Management Systems & Processes (ISO-14001-2015). In addition, we also hold ISO 45001: 2018 from the Occupational Health & Safety Assessment Series, in recognition of our safe and healthy working environment.
We take data security extremely seriously, ensuring that products that pass through our warehouses are appropriately managed. We use a data clearing method from Asset Science, which has been ADISA certified, protecting the previous owner and ensuring the new owner will be delighted with their device. What’s more, our in-house diagnostic software Pro-Diagnostics, from Asset Science, a leading technology platform for data erasure and diagnostics, ensures customer satisfaction and eliminates returns.
Combined, these add up to peace of mind whether you’re buying from or selling to PCS.
ExecutiveFounders and company leadership
SalesRegions, channels and pricing
Business development
CorporateFinance, legal and people
Answering some of your most commonly asked questions
Thinking about buying from PCS, but need more information? Wondering what countries we trade with, or just eager to understand some of the terms you’ve seen used? Look no further. If you have a question that you can’t find the answer to here, please Contact Us.
How do I become a PCS Wireless customer?
Get in touch with a company representative on +1 973 805 7400, or send us an email at sales@pcsww.com. We’ll be happy to discuss your needs. Make sure you include a number to reach you on (phone or WhatsApp) and some information regarding the products (such as mobile phones, tablets, accessories, wearables and more) and conditions of most interest to you.
You’ll need to provide some documentation (see ‘What information do you need to open an account?’). Once that’s completed your application will be processed within one business day. If your application has not been processed, please contact your account sales manager to confirm what other documents are required.
What is your minimum order quantity?
For new customers, there is a 25-piece minimum for your initial purchase from PCS. Future orders will have a minimum order quantity of $10,000 USD (50 pieces).
For more details about our stock, please get in touch with sales@pcsww.com for an up-to-date inventory list.
What warranty terms do you offer?
Our warranty is 60 days on used smartphones and tablets, covering functionality only (cosmetics are not included). For brand-new devices and wearables such as smartwatches, the warranty is 30 days. There are no warranties for batteries and accessories.
The warranty begins on the invoice date.
What do COB / CPO / Brown Box mean?
COB (Certified Open Box) or Brown Box iPads are fully tested and functional used devices with minimal wear and tear. COB refers to devices sold in packaging branded by the manufacturer, and Brown Box means the device has been packaged in a plain brown box.
Apple CPO (Certified Pre-Owned) devices are fully tested and functional devices that have been thoroughly cleaned and inspected. They come kitted out with all accessories and have a 1-year warranty from Apple. All devices are in a white box. Find out more from the Apple website.
What information do you need to open an account?
USA resellers need to provide their Resale Certificate for the awarding State, and a copy of their valid sales tax license permit or certificate of authority for your state.
If you are an overseas reseller, we will need a copy of your identification card, and a copy of your corporate documents confirming ownership and billing information.
You can fill out an application before submitting your documentation, but your application won’t be processed until all documents have been provided.
How do I make payments?
All payments must be made by wire transfer. Your sales rep will provide you with this information with your first purchase.
Shipping: how does it work?
You can choose to use your own, or PCS’s, shipping. If you use your own, you’ll need to provide the account number and carrier name to your Account Manager.
Either way, inventory is shipped 1-2 business days after a sales order has been approved.
What inventory do you have in stock?
Our inventory changes daily and includes a wide range of Android and iOS mobile devices, as well as tablets, accessories, Apple watches and more. Get in touch with sales@pcsww.com to get our latest inventory list.
Two directions of trade.
The same devices, seen from different sides. Whether you have devices to sell or are looking to buy, PCS makes it simple.
Get in touch.
Tell us about your business and we will
connect you with the right team.
